Music Has the Right to Cappuccino: Starbucks to sell instant downloads
Matt Richtel, writing this morning in the New York Times, has a story entitled “At Starbucks, Songs of Instant Gratification,” which is about a new Starbucks feature starting today that will allow anyone with an iPhone, iPod Touch or iTunes on a laptop to instantly download any song that Starbucks is currently playing. The songs will cost the $.99 that they always cost on iTunes. For right now, though, this is only being introduced in New York and Seattle.
Starbucks has previously waded into non-coffee items, selling things like music compilation CDs and even the occasional book. But they took a huge leap a few months ago when they put out Paul McCartney’s new record. With the McCartney CD, Starbucks essentially turned itself into a music label. With this new service, it has now transformed itself into a digital music store.
“And it’s just the tip of the iced latte,” writes Richtel. “Businesses are using new technologies to enhance the impulse buy so consumers can purchase their temptations whenever they want, wherever they are, before the urge passes.”
This kind of on-demand business model goes beyond even the flexibility of something like Tivo or the one-click shopping of Amazon. By being able to instantly download a song that’s playing in the background while you either order or sip your morning coffee, suddenly even tunes floating invisibly through the air can be bought and sold. “The idea is no waiting, cashier or other buying barrier,” writes Richtel, “aside from the charges that show up on a credit card or cellphone bill.”
This is not only amazing from a technical point of view, but it’s also just pretty damn cool. And I think it will work. Even if people don’t buy or download the songs from Starbucks, right then and there, being able to know what the song is will probably lead to a purchase at a later date or time,
Of course, as soon as we have wireless and portable devices that offer a good reading experience, books will similarly be as instantly available as songs. For instance, imagine being in a coffee house (like, a real one; not a Starbucks) and you meet a friend and they’re telling how great Master and Margarita is, that you just have to read it. Well, you could pull out your laptop or device (or iPhone), and buy it right then and there, having it download to your device in a matter of seconds. At that point, The Portable Faulkner turns into the instant Faulkner. And when that happens, it’ll be yet another bad sign not only for books, but for bookstores.
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…er, bad is good for coffee shops in book stores. Maybe Starbucks will add books as well. That would tend to increase, not decrease, the number of book stores.
bad for bookstores, yes, but _great_ for authors.
especially the self-published independent types…
-bowerbird
The tip of the iced latte, indeed. But why hope that people will talk about the, ahem, book, they’re reading though? What about treating excerpts of audio books the same way coffee shops treat music? People hear a single and download an album. If they heard a chapter, they might download the book. Or at least tell their friend they simply have to download it …
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